1 reviews | Active since May 2014
No delivery - Order number ***
I have spoke to over 4 agents about my order, asked for it to be cancelled after it did not get delivered and till now I'm waiting for my money back and confirmation of cancellation<br> <br> 1. I placed an order Tuesday 26 May and paid R35 for deliver Wednesday 27 May <br> 2. I did not receive that order Wednesday.... and nothing Thursday... <br> 3. I send an email Thursday 28 May to advise on this I get told delivery will be done Friday and apologies (Jason rep**** to my mail)<br> 4. At 4pm there is still no delivery and I ask for a cancellation and my money back - till today I have not received anything <br> 5. I get calls and emails asking me to return the package... Which I did not even receive but no one is giving me my money back<br> <br> Now I ask very nicely for my money to be returned to me I am very irritated at this point. Please confirm when the money will be paid.
Shopping with us shouldn't be this frustrating & we apologise for the irritation caused. It's unacceptable that you've not received your order or a refund confirmation by now & we'll make sure this is sorted out soonest. Our complaints team will be in touch with you shortly to assist in getting this resolved.
Sincerely,
takealot.com
Shopping with us shouldn't be this frustrating & we apologise for the irritation caused. It's unacceptable that you've not received your order or a refund confirmation by now & we'll make sure this is sorted out soonest. Our complaints team will be in touch with you shortly to assist in getting this resolved.
Sincerely,
takealot.com
