No delivery of my PAID order

This would be a zero star rating. I purchased a TV 4 days ago and delivery was due yesterday. I called Takealot and they state I will definitely get my TV on delivery date. As it’s for my teen son who is on school holidays.. the TV did not arrive. I have paid in full, delivery date was yesterday AND an agent stated I would get it. Now I’m sitting with a disappointed son because I failed to keep a promise all because of TAKEALOT. Very disappointed!! Not the service I need. I should rather shop Amazon online!! I’m sure the delivery will be prior to the actual date!