TDTS
Thersia Du Toit Smit
1 reviews | Active since Apr 2014
29 Sept 2015, 11:47
NO DELIVERY OF EXPLORA AND NO CALLS
You are supposed to contact me on MY CELL prior to delivery of my explora, yet you send me smse with the reference numbers but phone my husband for delivery, and then NOT DELIVER !!!<br> <br> I have not received any CALLS !!!<br> <br> Where is my EXPLORA ???
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takealot.com's replyOfficial
29 Sept 2015, 11:54Hello thersiadts,
It's disappointing to see you so upset over your recent experience with us and we'd like to change this. We've instructed our complaints team to look into the communication issues you've mentioned so that it can be addressed and corrected where needed.
Please allow them a little bit of time to gather the necessary details relating to this matter after which they'll be in touch with you to assist.
Kind Regards,
takealot.com
It's disappointing to see you so upset over your recent experience with us and we'd like to change this. We've instructed our complaints team to look into the communication issues you've mentioned so that it can be addressed and corrected where needed.
Please allow them a little bit of time to gather the necessary details relating to this matter after which they'll be in touch with you to assist.
Kind Regards,
takealot.com
takealot.com's reply29 Sept 2015, 11:54
Official
Hello thersiadts,
It's disappointing to see you so upset over your recent experience with us and we'd like to change this. We've instructed our complaints team to look into the communication issues you've mentioned so that it can be addressed and corrected where needed.
Please allow them a little bit of time to gather the necessary details relating to this matter after which they'll be in touch with you to assist.
Kind Regards,
takealot.com
It's disappointing to see you so upset over your recent experience with us and we'd like to change this. We've instructed our complaints team to look into the communication issues you've mentioned so that it can be addressed and corrected where needed.
Please allow them a little bit of time to gather the necessary details relating to this matter after which they'll be in touch with you to assist.
Kind Regards,
takealot.com