No Delivery - no response

Not that Takealot will respond or take any responsibility, but the more people relate their bad experience, the more consumers will take note and shop elsewhere.... My goods were scheduled for delivery on monday. i had to contact tem via twitter only to be told it will arrive late the next day.. The next day the delivery was made but items were missing, it was relayed that they would return later on with the whole order. that never happened. It was then relayed that the order would be the next day....3 days later and im without my order. There is no way to contact takealot besides social media and they dont bother responding. Please people....whether or not you think you getting it cheaper...its not worth it. This has been forwarded to the ombudsman as this isnt the first time this is happening.