CK
CHERYL K
1 reviews | Active since Oct 2013
02 Dec 2015, 15:43
NO DELIVERY - NO FEEDBACK
I made payment on order *** on the 24/11/2015. I received an email saying delivery will be done by the 27/11/2015. It is now the 2/12/2015 and still no delivery. <br> <br> I emailed them 3 times already only to receive a computerized reply, saying that they are trying to find a solution. <br> I decided to call and spoke to a Jaleelah Voidhd who promised to get vack to me by 2pm, yet again, the incompetence of takealot - and no got back to me.<br> <br> I know a lot of people that use takealot and am sure to let them know of the pathetic service they offer.<br> <br> NOW CAN I PLEASE HAVE MY MONEY BACK!
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takealot.com's replyOfficial
02 Dec 2015, 17:47Hello CHERYLKOOPAN,
We've assigned this matter to our complaints team to address with the responsible departments to get clarity on the delay and why no one has provided you with feedback and assistance. They'll contact you again once they've gathered more insight into this situation and will assist in getting this matter resolved ASAP.
We apologise for the poor experience and promise we'll do our best to get this sorted out as quickly as possible.
Kind Regards,
takealot.com
We've assigned this matter to our complaints team to address with the responsible departments to get clarity on the delay and why no one has provided you with feedback and assistance. They'll contact you again once they've gathered more insight into this situation and will assist in getting this matter resolved ASAP.
We apologise for the poor experience and promise we'll do our best to get this sorted out as quickly as possible.
Kind Regards,
takealot.com
takealot.com's reply02 Dec 2015, 17:47
Official
Hello CHERYLKOOPAN,
We've assigned this matter to our complaints team to address with the responsible departments to get clarity on the delay and why no one has provided you with feedback and assistance. They'll contact you again once they've gathered more insight into this situation and will assist in getting this matter resolved ASAP.
We apologise for the poor experience and promise we'll do our best to get this sorted out as quickly as possible.
Kind Regards,
takealot.com
We've assigned this matter to our complaints team to address with the responsible departments to get clarity on the delay and why no one has provided you with feedback and assistance. They'll contact you again once they've gathered more insight into this situation and will assist in getting this matter resolved ASAP.
We apologise for the poor experience and promise we'll do our best to get this sorted out as quickly as possible.
Kind Regards,
takealot.com