PN
Phakamani N
1 reviews | Active since Dec 2015
04 Dec 2015, 19:19
No delivery / no communication
I placed an order on Wednseday and my parcel was to be delivered today. My parcel has not been delivered and there was no communication until i phoned in and was promised to be called back. I have not received any communication regarding date and time of delivery
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Replies (1)
takealot.com's replyOfficial
05 Dec 2015, 08:30Hello XasnP,
We're sorry for not returning your call sooner to update you on the status of your order. We've instructed our complaints team to get in touch with the relevant departments to get clarity on the whereabouts of your order and to confirm when soonest delivery can take place. They'll be in touch with feedback and will assist in getting this matter resolved as quickly as possible.
Kind Regards,
takealot.com
We're sorry for not returning your call sooner to update you on the status of your order. We've instructed our complaints team to get in touch with the relevant departments to get clarity on the whereabouts of your order and to confirm when soonest delivery can take place. They'll be in touch with feedback and will assist in getting this matter resolved as quickly as possible.
Kind Regards,
takealot.com
takealot.com's reply05 Dec 2015, 08:30
Official
Hello XasnP,
We're sorry for not returning your call sooner to update you on the status of your order. We've instructed our complaints team to get in touch with the relevant departments to get clarity on the whereabouts of your order and to confirm when soonest delivery can take place. They'll be in touch with feedback and will assist in getting this matter resolved as quickly as possible.
Kind Regards,
takealot.com
We're sorry for not returning your call sooner to update you on the status of your order. We've instructed our complaints team to get in touch with the relevant departments to get clarity on the whereabouts of your order and to confirm when soonest delivery can take place. They'll be in touch with feedback and will assist in getting this matter resolved as quickly as possible.
Kind Regards,
takealot.com