No Delivery, No Answers

I have ordered last week Wednesday. My order was suppose to be delivered to me on Friday, 15 December 2017. I have still not received my order!!!!!!

I have made various telephone calls on Friday, and was informed they will deliver before 5pm. The status on my tracking on the website changed on Thursday, 14 December 2017 to shipped to courier.

This morning I arrived at the office and still no delivery. After another set of various calls and emails, I still have no answers or delivery!!!!!!!

I order these for client gifts! When you call the call centre all they say is they will email the warehouse. And still nothing! How is it possible for a big online company NOT TO HAVE A TELEPHONE IN THE WAREHOUSE???????????? They even tried to blame it on the courier company saying that the order is with them, which is not the case!!!!!

This is ridiculous! Oh and wait, another "great" service of Takealot is that they do not have an email address for complaints and/or a complaints department with a contact number! You call the call centre and then you need to email the consultant your complain????? WOW, awesome service!!!! Best online company ever????????