No Delivery more than 2 weeks later

Complete mess up of order number ***<br> On Monday 2 November, I placed an order for the following items:<br> 1. Alex Liddy Old Fashion Glass - set 6<br> <br> 2. Eetrite Slimline Cutlery Set-16 piece<br> <br> 3. Stonedine 14 Piece Non-stick Ceramic Coated Cookware Set<br> <br> 4. Russell Hobbs Rim Shape Dinner Set - 16 Piece<br> <br> <br> <br> <br> <br> The estimated delivery date was 4 November 2015. Nothing arrived and so on 10 November, I queried what had happened, only to find out that my items were lying in a warehouse somewhere.<br> <br> <br> <br> On 11 November, A Russell Hobbs Dinner set was delivered. However, when I look at my Takealot account, it says that the other three items were delivered. None of these items have been delivered. Furthermore, the Dinner set that was delivered, has a chipped mug.<br> <br> <br> I have not received three of the four items ordered, despite the fact that my account says that these items have been delivered. It's now 20 November, another 9 days later. I've requested a refund and nothing has been done and nothing has been received on my end. This is such pathetic service. You've charged me over R2000 but given me nothing. I won't be using Takealot again. I'd like my money back.