TM
Tlou M
1 reviews | Active since Jan 2013
07 Dec 2015, 14:19
No delivery made
I have been waiting for my delivery for ever which I keep being promised delivery everyday and never happens.<br> <br> Takealot's customer services have been taking me from pillar to post (Consultants Nathan Lawrence and Unathi Bebeza)... there is always a new excuse when you call regarding delivery.<br> <br> This is sad as I had to give the order today as a gift.<br> <br> Order no:*** placed on the 30/11/2015 delivery was scheduled for the 02/12/2015<br> <br> The delivery process is messed up.
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Replies (1)takealot.com's replyOfficial
07 Dec 2015, 16:38Hello Tlou.Maja,
Thank you for taking Maxine's call to confirm that one of your parcels have been delivered to you. As advised we're following up on the whereabouts of your 2nd parcel and will ensure that this is delivered to you soonest as well. Maxine will keep you up to date on any developments. We'll also look into the delay with this delivery to determine where this went wrong and why it wasn't corrected sooner. Out ream will make sure this is then addressed accordingly with the responsible parties.
Sincerely,
takealot.com
Thank you for taking Maxine's call to confirm that one of your parcels have been delivered to you. As advised we're following up on the whereabouts of your 2nd parcel and will ensure that this is delivered to you soonest as well. Maxine will keep you up to date on any developments. We'll also look into the delay with this delivery to determine where this went wrong and why it wasn't corrected sooner. Out ream will make sure this is then addressed accordingly with the responsible parties.
Sincerely,
takealot.com
takealot.com's reply07 Dec 2015, 16:38
Official
Hello Tlou.Maja,
Thank you for taking Maxine's call to confirm that one of your parcels have been delivered to you. As advised we're following up on the whereabouts of your 2nd parcel and will ensure that this is delivered to you soonest as well. Maxine will keep you up to date on any developments. We'll also look into the delay with this delivery to determine where this went wrong and why it wasn't corrected sooner. Out ream will make sure this is then addressed accordingly with the responsible parties.
Sincerely,
takealot.com
Thank you for taking Maxine's call to confirm that one of your parcels have been delivered to you. As advised we're following up on the whereabouts of your 2nd parcel and will ensure that this is delivered to you soonest as well. Maxine will keep you up to date on any developments. We'll also look into the delay with this delivery to determine where this went wrong and why it wasn't corrected sooner. Out ream will make sure this is then addressed accordingly with the responsible parties.
Sincerely,
takealot.com
