VV
Vimal V
1 reviews | Active since Mar 2009
26 Oct 2015, 13:06
No delivery, lack of feedback and no ETA
Hi, <br> <br> Order number *** was scheduled for delivery on 14th October. It was subsequently delivered to the incorrect address. I called in and spoke to Wendy Mobo who corrected the delivery address and promised it would be delivered by no later than 19th October. Its now the 26th and still no delivery or feedback on when to expect delivery ???<br> <br> Regards<br> Vimal
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takealot.com's replyOfficial
26 Oct 2015, 13:19Hello vimal,
We're sorry for not delivering your parcel to you as expected and that this matter still hasn't been resolved. We've requested our complaints team to further investigate this with the relevant department to determine why this hasn't been actioned. They'll be in touch with you as soon as they've received the necessary feedback and will gladly assist in getting this matter sorted out ASAP.
Kindly allow them a little bit of time to liaise with the relevant departments after which they'll be in touch.
Kind Regards,
takealot.com
We're sorry for not delivering your parcel to you as expected and that this matter still hasn't been resolved. We've requested our complaints team to further investigate this with the relevant department to determine why this hasn't been actioned. They'll be in touch with you as soon as they've received the necessary feedback and will gladly assist in getting this matter sorted out ASAP.
Kindly allow them a little bit of time to liaise with the relevant departments after which they'll be in touch.
Kind Regards,
takealot.com
takealot.com's reply26 Oct 2015, 13:19
Official
Hello vimal,
We're sorry for not delivering your parcel to you as expected and that this matter still hasn't been resolved. We've requested our complaints team to further investigate this with the relevant department to determine why this hasn't been actioned. They'll be in touch with you as soon as they've received the necessary feedback and will gladly assist in getting this matter sorted out ASAP.
Kindly allow them a little bit of time to liaise with the relevant departments after which they'll be in touch.
Kind Regards,
takealot.com
We're sorry for not delivering your parcel to you as expected and that this matter still hasn't been resolved. We've requested our complaints team to further investigate this with the relevant department to determine why this hasn't been actioned. They'll be in touch with you as soon as they've received the necessary feedback and will gladly assist in getting this matter sorted out ASAP.
Kindly allow them a little bit of time to liaise with the relevant departments after which they'll be in touch.
Kind Regards,
takealot.com