No delivery from Takealot

Its been a week now since I ordered items from [URL Removed] it was suppose to take 2 days. On the third day the courier company delivered 1 of the 2 packages but I got an email that everything was delivered. I have been on the phone with Takealot everyday trying to get this sorted out and each time they say they will follow up the the courier company but I get no feedback.<br> <br> I've escalated the issue to the Customer Service Team Leader and asked for his email address but he is not responding to my emails.<br> <br> Each time that I phone Takealot I have to wait between 7 and 10 min for someone to answer and sometimes I get put through to the wrong department so I have to go through the process again.<br> <br> Email is ridiculous, the one time they did not even get back to me, the other time they also stated they would sort it out but never got back to me.<br> <br> If I knew the delivery would take more than a week I would have made other plans but the website stated 2 days.