SP
Shelley P
1 reviews | Active since Nov 2015
26 Nov 2015, 21:19
No delivery and unkept promises
I have been sent e-mails for over 10 days stating my order will be delivered and I am still waiting. I have called takealot everyday for the past week and have made no progress.. No one has called to give any explanation for this. I am highly disappointed and frustrated! How much longer do I need to wait?
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takealot.com's replyOfficial
27 Nov 2015, 08:18Hello Shellsphipson,
We completely understand your frustration with this situation and it's unacceptable that this delivery has still not occurred. Thank you for taking our complaints team's call. It seems your contact details were not correctly captured on our system which caused the delay in delivery. We'll make sure this is sorted out with the relevant branch and that your parcel is delivered to you as soon as possible.
Kind Regards,
takealot.com
We completely understand your frustration with this situation and it's unacceptable that this delivery has still not occurred. Thank you for taking our complaints team's call. It seems your contact details were not correctly captured on our system which caused the delay in delivery. We'll make sure this is sorted out with the relevant branch and that your parcel is delivered to you as soon as possible.
Kind Regards,
takealot.com
takealot.com's reply27 Nov 2015, 08:18
Official
Hello Shellsphipson,
We completely understand your frustration with this situation and it's unacceptable that this delivery has still not occurred. Thank you for taking our complaints team's call. It seems your contact details were not correctly captured on our system which caused the delay in delivery. We'll make sure this is sorted out with the relevant branch and that your parcel is delivered to you as soon as possible.
Kind Regards,
takealot.com
We completely understand your frustration with this situation and it's unacceptable that this delivery has still not occurred. Thank you for taking our complaints team's call. It seems your contact details were not correctly captured on our system which caused the delay in delivery. We'll make sure this is sorted out with the relevant branch and that your parcel is delivered to you as soon as possible.
Kind Regards,
takealot.com