No delivery and no contact

I specifically ordered the guaranteed weekend delivery option for today Sunday, the 3rd of January and my item has not arrived. Order #***. <br> <br> I have called the call centre and the lady said my order is scheduled for before the 8th of January due to being with your third party courier. How is that acceptable when paying for a service?<br> <br> I was not contacted at all today from anyone at Takealot and waited all day with the intention of being home to collect the parcel from the driver. I even called this morning to leave a note asking if driver could miss call me, surely I could have been warned then that the parcel was going to be late?<br> <br> Now upon phoning back a second time I was told I would be contacted to find out what is going on with the parcel and still nothing. <br> <br> This is not right when paying for the guaranteed delivery on a weekend and then the call centre consultants sound like they are doing me a favour by telling me it will arrive in the week. <br> Cannot receive a parcel while at work!