No Delivery

<p>I placed an order last week (27th of March) and was sent an email to confirm the payment and delivery date which was CLEARLY stated as the 30th of March (Last Thursday). It is now Monday, 3rd April, and we have still not recieved our order or a message to tell us that our order has been delayed. Furthermore, I paid a delivery fee only for my order to not be delivered. When I tracked my order the website told me it would only be delivered on the 7th of April (THIS COMING FRIDAY - 10 days from the origional order date and a week after they told me I would recieve my order). We then phoned your help line (by the way, your number is no where to be found online) twice, only to be told that there is nothing they can do and we must simply be patient (No, I am nt joking. They had no explanation for our order not being delivered and said we must wait for it). </p> <p>I am in shock that there is 'nothing' you can do about it when I have paid you for a service and TAKEALOT is the one who did not deliver my order on the promised date. You state that you will contact your customer if the order date changes- instead I got no message, no parcel and a call consultant telling me to be patient and wait. </p>