No delivery

<p>The order accidently went to "collect at store (Cape Town)". I am in Johannesburg. I phoned the number on the confirmation email at soonest opportunity, and even offered to pay in to secure home delivery.</p> <p> </p> <p> I got through to one Ricardo Sagelewis, who said he will escalate and mark for home delivery, and revert back to me soonest.</p> <p> </p> <p>Three days later and I have not heard a thing. The customer service number is incredibly difficult to get through to, and my email to Ricardo and the info line remains unanswered. </p> <p> </p> <p>Please help. Someone?! Anyone.</p> <p> </p> <p>By the way: if I phone the number indicated on the email, I get a voice message that the number has changed. They'll redirect me, it says, but I must update my records for "next time". Goodness me, why don't you update YOUR records of your own old number that ypu continue to give out??</p>