MK
Mzwandile K
1 reviews | Active since Feb 2016
11 Feb 2016, 11:57
NO DELIVERY
I placed my order on the 26 Jan 2016, and I immediately received an e-mail that my order is being processed and estimated delivery time is 05 Feb 2016. Its been almost two weeks and I'm still waiting on my order, on the 05th/02 I called takealot to find out about my order and I was told that the issue is with the supplier and they still looking at what the issue is. I sent yet another e-mail 2 days ago to follow up since no one has bothered to contact me and the feedback is that the buyer will have stock in 3-5 days. Its now been 16 days since I placed my order and I'm still waiting.
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Replies (1)0
Replies (1)takealot.com's replyOfficial
12 Feb 2016, 08:24Hello Mkhumalo81,
We are truly sorry for the delay in delivery of your parcel, and for the lack in communication.
An urgent escalation was sent to our courier team, who will ensure delivery takes place asap. We will be in touch during the course of today to confirm.
Regards
Takealot.com
We are truly sorry for the delay in delivery of your parcel, and for the lack in communication.
An urgent escalation was sent to our courier team, who will ensure delivery takes place asap. We will be in touch during the course of today to confirm.
Regards
Takealot.com
takealot.com's reply12 Feb 2016, 08:24
Official
Hello Mkhumalo81,
We are truly sorry for the delay in delivery of your parcel, and for the lack in communication.
An urgent escalation was sent to our courier team, who will ensure delivery takes place asap. We will be in touch during the course of today to confirm.
Regards
Takealot.com
We are truly sorry for the delay in delivery of your parcel, and for the lack in communication.
An urgent escalation was sent to our courier team, who will ensure delivery takes place asap. We will be in touch during the course of today to confirm.
Regards
Takealot.com
