AJ
Andrew J
1 reviews | Active since May 2009
26 Jan 2016, 18:08
No Delivery
<br> I placed an order this morning and selected priority same day delivery due to one of the items being required this evening as a gift. I paid the additional fee for this. I received the following sms:<br> <br> \Hi
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takealot.com's replyOfficial
27 Jan 2016, 13:05Hello MWAWJ,
We are sorry that your order was not delivered as expected and that we did not follow through on our promises to contact you when you reached out to us.
Thank you for taking Melissa's call yesterday and giving us the opportunity to rectify the situation. Your shipping fee has been credited back to your Takealot account and will be in touch once the refund has been processed.
Regards
Takealot.com
We are sorry that your order was not delivered as expected and that we did not follow through on our promises to contact you when you reached out to us.
Thank you for taking Melissa's call yesterday and giving us the opportunity to rectify the situation. Your shipping fee has been credited back to your Takealot account and will be in touch once the refund has been processed.
Regards
Takealot.com
takealot.com's reply27 Jan 2016, 13:05
Official
Hello MWAWJ,
We are sorry that your order was not delivered as expected and that we did not follow through on our promises to contact you when you reached out to us.
Thank you for taking Melissa's call yesterday and giving us the opportunity to rectify the situation. Your shipping fee has been credited back to your Takealot account and will be in touch once the refund has been processed.
Regards
Takealot.com
We are sorry that your order was not delivered as expected and that we did not follow through on our promises to contact you when you reached out to us.
Thank you for taking Melissa's call yesterday and giving us the opportunity to rectify the situation. Your shipping fee has been credited back to your Takealot account and will be in touch once the refund has been processed.
Regards
Takealot.com