WC
Werner C
1 reviews | Active since Nov 2011
15 Jan 2016, 17:41
No Delivery
Delivery for order was promised before 17:00 via Fedex. I needed the package for the weekend. If I known I would have bought it in store. Haven't received any feedback from Takealot on late delivery. Contacted them at 16:40 and again at 17:30. Takealot can not tell me where my package is. <br> <br> I am not happy with the service received from Takealot.<br> Order ***
Helpful (0)
Replies (1)0
Replies (1)
takealot.com's replyOfficial
15 Jan 2016, 21:17Hello werner.claassen,
We're really sorry we have let you down with the delivery. This is not the service we provide to our customers and we should always keep to our promises made.
Thank you for taking Megan's call to further assist. We will ensure our team contact you tomorrow to resolve.
Regards
Takealot.com
We're really sorry we have let you down with the delivery. This is not the service we provide to our customers and we should always keep to our promises made.
Thank you for taking Megan's call to further assist. We will ensure our team contact you tomorrow to resolve.
Regards
Takealot.com
takealot.com's reply15 Jan 2016, 21:17
Official
Hello werner.claassen,
We're really sorry we have let you down with the delivery. This is not the service we provide to our customers and we should always keep to our promises made.
Thank you for taking Megan's call to further assist. We will ensure our team contact you tomorrow to resolve.
Regards
Takealot.com
We're really sorry we have let you down with the delivery. This is not the service we provide to our customers and we should always keep to our promises made.
Thank you for taking Megan's call to further assist. We will ensure our team contact you tomorrow to resolve.
Regards
Takealot.com