WC
Whelma C
1 reviews | Active since Jan 2016
02 Jan 2016, 13:16
No Delivery
***, on 11.12.2015 I paid and order a playset from them. First enquiry was on 21.12.2015 I spoke to several people at take a lot who promise delivery. On monday 28.12.2015 I call them again I am still waiting for a call back from them after I told them I want my money back.
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takealot.com's replyOfficial
02 Jan 2016, 15:05Hello CHILW,
Shopping with us is supposed to be a simple matter of placing your order and receiving it and we're sorry that this hasn't been the case with this order.
Our complaints team tried to get in touch with you earlier today, however were unable to.
Your area is only serviced for deliveries on a Wednesday and we apologise this was not communicated to you.
This has been escalated with Priority to Skynet and a member of our complaints team will contact you as soon as feedback as been received and to assist you should you wish to proceed with the cancellation.
Regards
Takealot.com
Shopping with us is supposed to be a simple matter of placing your order and receiving it and we're sorry that this hasn't been the case with this order.
Our complaints team tried to get in touch with you earlier today, however were unable to.
Your area is only serviced for deliveries on a Wednesday and we apologise this was not communicated to you.
This has been escalated with Priority to Skynet and a member of our complaints team will contact you as soon as feedback as been received and to assist you should you wish to proceed with the cancellation.
Regards
Takealot.com
takealot.com's reply02 Jan 2016, 15:05
Official
Hello CHILW,
Shopping with us is supposed to be a simple matter of placing your order and receiving it and we're sorry that this hasn't been the case with this order.
Our complaints team tried to get in touch with you earlier today, however were unable to.
Your area is only serviced for deliveries on a Wednesday and we apologise this was not communicated to you.
This has been escalated with Priority to Skynet and a member of our complaints team will contact you as soon as feedback as been received and to assist you should you wish to proceed with the cancellation.
Regards
Takealot.com
Shopping with us is supposed to be a simple matter of placing your order and receiving it and we're sorry that this hasn't been the case with this order.
Our complaints team tried to get in touch with you earlier today, however were unable to.
Your area is only serviced for deliveries on a Wednesday and we apologise this was not communicated to you.
This has been escalated with Priority to Skynet and a member of our complaints team will contact you as soon as feedback as been received and to assist you should you wish to proceed with the cancellation.
Regards
Takealot.com