NG
Neil G
1 reviews | Active since Mar 2009
08 Dec 2015, 08:08
no delivery
I ordered a watch off takealot over a week ago. the website says 2 - 3 days delivery and i am still waiting and i have had no response from takealot at all. this is unacceptable! don't state 2-3 days if you are incapable of making good on your promise
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takealot.com's replyOfficial
08 Dec 2015, 10:35Hello ngriff,
Thank you for taking our complaints team's call to assist with this matter. We experienced delays with goods in transit between our JHB and CPT distribution centres and this regrettably affected your parcel's delivery as well. As discussed with our complaints team your parcel has been scheduled for delivery today before 5pm. They'll monitor its progress to ensure this is completed today as promised.
Once again we apologise for the frustrating experience you've had with this order.
Sincerely,
takealot.com
Thank you for taking our complaints team's call to assist with this matter. We experienced delays with goods in transit between our JHB and CPT distribution centres and this regrettably affected your parcel's delivery as well. As discussed with our complaints team your parcel has been scheduled for delivery today before 5pm. They'll monitor its progress to ensure this is completed today as promised.
Once again we apologise for the frustrating experience you've had with this order.
Sincerely,
takealot.com
takealot.com's reply08 Dec 2015, 10:35
Official
Hello ngriff,
Thank you for taking our complaints team's call to assist with this matter. We experienced delays with goods in transit between our JHB and CPT distribution centres and this regrettably affected your parcel's delivery as well. As discussed with our complaints team your parcel has been scheduled for delivery today before 5pm. They'll monitor its progress to ensure this is completed today as promised.
Once again we apologise for the frustrating experience you've had with this order.
Sincerely,
takealot.com
Thank you for taking our complaints team's call to assist with this matter. We experienced delays with goods in transit between our JHB and CPT distribution centres and this regrettably affected your parcel's delivery as well. As discussed with our complaints team your parcel has been scheduled for delivery today before 5pm. They'll monitor its progress to ensure this is completed today as promised.
Once again we apologise for the frustrating experience you've had with this order.
Sincerely,
takealot.com