HM
Henk M
1 reviews | Active since Apr 2015
01 Dec 2015, 20:12
No delivery
I have ordered a package on the weekend from takealot and received a sms yesterday morning to say it will be delivered yesterday before 17h00. I have since then not received a single phone call from Fedex or takealot to say the status of my package. Really bad admin from takealot and the couriers is unreliable
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takealot.com's replyOfficial
01 Dec 2015, 20:55Hello henkmalan,
We apologise for not delivering your parcel to you as scheduled and for failing to update you on the status of this delivery. We've assigned this matter to our complaints team who'll get in touch with the relevant courier branch to confirm the whereabouts of your parcel. They'll contact you with an update as soon as they've received the relevant feedback and will assist in getting your order delivered to you as quickly as possible.
Sincerely,
takealot.com
We apologise for not delivering your parcel to you as scheduled and for failing to update you on the status of this delivery. We've assigned this matter to our complaints team who'll get in touch with the relevant courier branch to confirm the whereabouts of your parcel. They'll contact you with an update as soon as they've received the relevant feedback and will assist in getting your order delivered to you as quickly as possible.
Sincerely,
takealot.com
takealot.com's reply01 Dec 2015, 20:55
Official
Hello henkmalan,
We apologise for not delivering your parcel to you as scheduled and for failing to update you on the status of this delivery. We've assigned this matter to our complaints team who'll get in touch with the relevant courier branch to confirm the whereabouts of your parcel. They'll contact you with an update as soon as they've received the relevant feedback and will assist in getting your order delivered to you as quickly as possible.
Sincerely,
takealot.com
We apologise for not delivering your parcel to you as scheduled and for failing to update you on the status of this delivery. We've assigned this matter to our complaints team who'll get in touch with the relevant courier branch to confirm the whereabouts of your parcel. They'll contact you with an update as soon as they've received the relevant feedback and will assist in getting your order delivered to you as quickly as possible.
Sincerely,
takealot.com