SM
Sonwa M
1 reviews | Active since Dec 2011
01 Dec 2015, 10:10
No delivery
I ordered something on [URL Removed] on the 26 Nov 2015 and they promised to deliver it to me on 30 Nov 2015 before 5pm and still nothing. I called this morning and I was sent from this one to the other and finally they put the phone down without resolving the issue. I am truly disappointed
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takealot.com's replyOfficial
01 Dec 2015, 11:11Hello sonwamf,
We apologise for not delivering your parcel to you as promised and for the poor experience this has led to. We appreciate that you took our complaints team's call to assist with this matter. As discussed we'll make the necessary arrangement for delivery to happen today and we'll monitor the situation to ensure that it's completed.
Our complaints team will keep you updates on the status of this matter.
Kind Regards,
takealot.com
We apologise for not delivering your parcel to you as promised and for the poor experience this has led to. We appreciate that you took our complaints team's call to assist with this matter. As discussed we'll make the necessary arrangement for delivery to happen today and we'll monitor the situation to ensure that it's completed.
Our complaints team will keep you updates on the status of this matter.
Kind Regards,
takealot.com
takealot.com's reply01 Dec 2015, 11:11
Official
Hello sonwamf,
We apologise for not delivering your parcel to you as promised and for the poor experience this has led to. We appreciate that you took our complaints team's call to assist with this matter. As discussed we'll make the necessary arrangement for delivery to happen today and we'll monitor the situation to ensure that it's completed.
Our complaints team will keep you updates on the status of this matter.
Kind Regards,
takealot.com
We apologise for not delivering your parcel to you as promised and for the poor experience this has led to. We appreciate that you took our complaints team's call to assist with this matter. As discussed we'll make the necessary arrangement for delivery to happen today and we'll monitor the situation to ensure that it's completed.
Our complaints team will keep you updates on the status of this matter.
Kind Regards,
takealot.com