1 reviews | Active since Mar 2009
No delivery
I ordered this video camera on the weekend of the 14/15 November for a friend whose birthday was on Saturday 28th November. When initially ordering this item, the delivery date was 27th November, but, when the order was placed, the delivery date changed to Monday 30th November. On the 18th November I got an SMS stating that the delivery is scheduled for Thursday before 3pm, that never happened. On the 22nd November I got an SMS stating that the delivery is scheduled for Monday 23rd before 3pm, that never happened. On the 25th November I got an SMS stating that the delivery is scheduled for Thursday before 3pm, that never happened.<br> <br> I phoned Mr. Delivery on Friday and this afternoon to find out what is happening, they couldn't give me an answer. On Saturday I had to go and buy a video camera, therefore I have no choice but to return this item for a refund. <br> <br> The order reference is ***
We're sorry for messing you around with this order's delivery and failing to complete this to date. Shopping with should be as easy as placing your order and receiving it, and we apologise that this has not been the case with your recent order. We're in the process of confirming the whereabouts of your parcel and determining what has caused this delay. Our complaints team will provide you with the relevant feedback as soon as we've received the necessary information. We'll also make sure that you are refunded for this order as quickly as possible and will confirm with you once this has been actioned.
Sincerely,
takealot.com
We're sorry for messing you around with this order's delivery and failing to complete this to date. Shopping with should be as easy as placing your order and receiving it, and we apologise that this has not been the case with your recent order. We're in the process of confirming the whereabouts of your parcel and determining what has caused this delay. Our complaints team will provide you with the relevant feedback as soon as we've received the necessary information. We'll also make sure that you are refunded for this order as quickly as possible and will confirm with you once this has been actioned.
Sincerely,
takealot.com