MD
Marilyn D
1 reviews | Active since Nov 2015
11 Nov 2015, 15:51
No Delivery
I paid and extra fee for next day delivery for 10 November 2015. <br> It is no 1**** 11 November and still no delivery.<br> I called your call centre only to be told that they cannot tell me when delivery will take. <br> Totally unacceptable.
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takealot.com's replyOfficial
15 Nov 2015, 07:29Hello mc****ens,
We're sorry for missing delivery as expected and that you didn't get the support from our call centre that you needed. Our complaints team is back in at 9am today and they'll liaise with the relevant departments to make sure this matter is cleared up as soon as possible. They'll be in touch to assist you as soon as they've done so.
Sincerely,
takealot.com
We're sorry for missing delivery as expected and that you didn't get the support from our call centre that you needed. Our complaints team is back in at 9am today and they'll liaise with the relevant departments to make sure this matter is cleared up as soon as possible. They'll be in touch to assist you as soon as they've done so.
Sincerely,
takealot.com
takealot.com's reply15 Nov 2015, 07:29
Official
Hello mc****ens,
We're sorry for missing delivery as expected and that you didn't get the support from our call centre that you needed. Our complaints team is back in at 9am today and they'll liaise with the relevant departments to make sure this matter is cleared up as soon as possible. They'll be in touch to assist you as soon as they've done so.
Sincerely,
takealot.com
We're sorry for missing delivery as expected and that you didn't get the support from our call centre that you needed. Our complaints team is back in at 9am today and they'll liaise with the relevant departments to make sure this matter is cleared up as soon as possible. They'll be in touch to assist you as soon as they've done so.
Sincerely,
takealot.com