JR
Jaun-Pierre Reyneke
1 reviews | Active since Nov 2015
05 Nov 2015, 12:01
NO DELIVERY
I ordered an item on October 21, it's now November 5 and I haven't heard a thing. The shipping time said 5-7 working days, today marks 11 working days and I still don't have the item...<br> <br> <br>
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takealot.com's replyOfficial
05 Nov 2015, 12:14Hello jaunr,
It seems that one item in your order is still on order from the supplier. We apologise for the delay and that you've not received any communication from us relating to this matter. This is not the kind of experience we aim to give any of our customers. We've instructed our complaints team to look into this with the relevant product buyer. They'll get an update on the whereabouts of the stock and revert back to you ASAP.
We'd really like to make up for the unpleasant experience and our team will be in touch to assist you as soon as they've received the necessary feedback.
Kind Regards,
takealot.com
It seems that one item in your order is still on order from the supplier. We apologise for the delay and that you've not received any communication from us relating to this matter. This is not the kind of experience we aim to give any of our customers. We've instructed our complaints team to look into this with the relevant product buyer. They'll get an update on the whereabouts of the stock and revert back to you ASAP.
We'd really like to make up for the unpleasant experience and our team will be in touch to assist you as soon as they've received the necessary feedback.
Kind Regards,
takealot.com
takealot.com's reply05 Nov 2015, 12:14
Official
Hello jaunr,
It seems that one item in your order is still on order from the supplier. We apologise for the delay and that you've not received any communication from us relating to this matter. This is not the kind of experience we aim to give any of our customers. We've instructed our complaints team to look into this with the relevant product buyer. They'll get an update on the whereabouts of the stock and revert back to you ASAP.
We'd really like to make up for the unpleasant experience and our team will be in touch to assist you as soon as they've received the necessary feedback.
Kind Regards,
takealot.com
It seems that one item in your order is still on order from the supplier. We apologise for the delay and that you've not received any communication from us relating to this matter. This is not the kind of experience we aim to give any of our customers. We've instructed our complaints team to look into this with the relevant product buyer. They'll get an update on the whereabouts of the stock and revert back to you ASAP.
We'd really like to make up for the unpleasant experience and our team will be in touch to assist you as soon as they've received the necessary feedback.
Kind Regards,
takealot.com