No customer service and no recourse. I have paid R9450 for a phone and it looks like will never be able to recover it form Takealot.

I returned a broken phone and omitted to include the USB cable in the return. I have been trying to return the cable to no avail. The call centre keeps booking dates to collect and then they never arrive. Escalations goes unnoticed. I have now been without my new expensive phone for almost a month and there’s no end in sight. Tomorrow I have to go buy a new phone as the one form Takalot is now a lost case. It is the last time I ever order anything from this bunch.