NO CUSTOMER SERVICE

Well what can I say about Takealot, NO customer service, NO communication, NO comptenancy, NO valued service what so ever. I placed a order for 2 simple items, 1 gets delivered the other never was, I reported this and then was advised it would be investigated, then was advised warehouse made a mistake and will deliver the missing pack on Monday, they came and delivered a package on Monday BUT low and behold once again they could not even deliver the correct item AGAIN. I have sent through requests x 3 regarding my package I ordered and PAID for and these were a vitamin pack, nevermind that my vitamins are now finished which I advised and takealot just don't seem to care!!!! I warned them I will take the matter further which is what I will be doing as well as contacting the supplier of the product that they are selling.