MP
Mark P

1 reviews | Active since Oct 2015

08 Oct 2016, 12:26

No communication. No help.

<p>I ordered an item that was on the R99 sale and as I was completing the order, the price changed. Agents there couldn't help me and didn't seem interested. The following day I found the same item on sale and placed an order which was a Thursday. They said my order will be ready the next Tuesday to collect. I went to collect and they stated the supplier hasn't delivered more. Later that day, I got an email to state that my order has been cancelled as this item will not be restocked. I emailed for assistance and only received standard, automated copy and paste responses. Very poor service and still no item. </p>

0
Replies (1)
takealot.com
takealot.com's reply09 Oct 2016, 10:42
Official


Hello Markus112,

We are terribly sorry that your order was cancelled.

We have tried to reach out to you via telephone, but to no success.

We will attempt to contact you again in order to clarify the details of what has occurred.

Regards
Takealot.com

Best regards,