1 reviews | Active since Feb 2012
No Communication/Feedback
<p>I am in the process of logging an item under warranty.</p> <p>First they tell me it out of warranty but I confirmed that it is still in warranty.</p> <p>So they agree to action further but I have not been having any respose for the last week. <br /><br />Seems like TakeAlot is becoming too big for their own good it.</p> <p><br />Reference: RRN-4e60-967d</p>
Hello M.T.S,
We sincerely apologise for the lack of communication you receive regarding a return you logged for supplier repairs.
Thank you for taking our complaints teams call and allowing us to look into your concerns for you.
We have received your return at our warehouse and will action this while keeping you inform accordingly.
Regards
Takealot.com
Best regards,
Hello M.T.S,
We sincerely apologise for the lack of communication you receive regarding a return you logged for supplier repairs.
Thank you for taking our complaints teams call and allowing us to look into your concerns for you.
We have received your return at our warehouse and will action this while keeping you inform accordingly.
Regards
Takealot.com
Best regards,
An update on this ticket.
Shortly after complaining on HP, a TakeAlot rep called me to assist.
Long story short, I took the item to the warehouse and after +-10 working days was eventually credited the value of the item at the time of purchase as the item is not being manufactured or sold anymore.
I then used this credit to purchase a replacement item.
An update on this ticket.
Shortly after complaining on HP, a TakeAlot rep called me to assist.
Long story short, I took the item to the warehouse and after +-10 working days was eventually credited the value of the item at the time of purchase as the item is not being manufactured or sold anymore.
I then used this credit to purchase a replacement item.