SS
Stratos S
1 reviews | Active since Jan 2014
04 Dec 2015, 13:43
No communication/delivery on pre ordered item.
I have pre-ordered a game that is supposedly released , and subsequently, supposed to be delivered today. Up till now there has been no communication from Takealot's side and the order still has a 'pre-order' status.<br> I sent an email early this morning inquiring this but received no answer yet. The call center seems to be too busy to help as well. What is going on with my order? ( order no. ***)<br>
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takealot.com's replyOfficial
04 Dec 2015, 14:22Hello stratsal,
We usually tend to enquiries much quicker than this and apologise that you've not been assisted yet. We've instructed our complaints team to get in touch with our DC and delivery teams to confirm the status of your order. We apologise for the unnecessary concern and frustration caused. Our team will be in touch with an update as soon as they've received he relevant feedback.
Kind Regards,
takealot.com
We usually tend to enquiries much quicker than this and apologise that you've not been assisted yet. We've instructed our complaints team to get in touch with our DC and delivery teams to confirm the status of your order. We apologise for the unnecessary concern and frustration caused. Our team will be in touch with an update as soon as they've received he relevant feedback.
Kind Regards,
takealot.com
takealot.com's reply04 Dec 2015, 14:22
Official
Hello stratsal,
We usually tend to enquiries much quicker than this and apologise that you've not been assisted yet. We've instructed our complaints team to get in touch with our DC and delivery teams to confirm the status of your order. We apologise for the unnecessary concern and frustration caused. Our team will be in touch with an update as soon as they've received he relevant feedback.
Kind Regards,
takealot.com
We usually tend to enquiries much quicker than this and apologise that you've not been assisted yet. We've instructed our complaints team to get in touch with our DC and delivery teams to confirm the status of your order. We apologise for the unnecessary concern and frustration caused. Our team will be in touch with an update as soon as they've received he relevant feedback.
Kind Regards,
takealot.com