No communication

I am dissapointed in Takealot for cancelling the email as means of communication with them. I tried to log a query on my delivery order ********** 1, only to get auto reply that I should track delivery online, email can't be rep****.

I then logged online to track parcel with above order no. No luck cause all I got was "You should have your delivery." That doesn't help me cause reason m tracking parcel is I didn't get it & not sure of what is happening or if I will still get my parcel.

On 23/08/17, I got sms that delivery will be done on that day by 5:00pm, I called the driver during the cause of the day to know when will he be by my place cause I have been waiting the whole day. He said he can't make it will deliver tomorrow. I then got message from Mr.Delivery, their courier that the delivery I was expecting on 23/08/17 as scheduled was reschuled for 24/08/17. Have been trying to get hold of their driver even sent sms's with no response.

Takealot should be communicating with their customers, now m caught in between with no delivery.

Unhappy with their service.