UC
Ursula C

1 reviews | Active since Jun 2011

04 May 2020, 11:12

No clue as to delivery dates, so the customer received conflicting information.

Please make up your minds, at 07:40 this morning I was advised via SMS that my order will be delivered today (4 May), then at 09:34 I receive another SMS stating that my delivery has been postponed to 18 May, then at 10:52 I receive an email stating that you tried but were unable to make said delivery WHILE I WAS AT HOME WAITING FOR IT!

So what exactly is the story? Had you actually attempted to make said delivery I would not have cancelled my order which was placed on the 16 March which was to be delivered PRIOR to lockdown?

The incompetence is ASTOUNDING!

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