JC
Jan C
1 reviews | Active since Dec 2015
15 Dec 2015, 12:21
No Client Service
No one can tell me where my order is, each time I followed up Takealot's response is \As soon as I receive feedback
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takealot.com's replyOfficial
15 Dec 2015, 13:40Hello janc_wc,
It really should not have been such a struggle to get feedback on the status of your order. We apologise for the unnecessary frustration caused and for the delay with your delivery. We've been in touch with the responsible courier who informed us they are still waiting for one more item to be handed over to them for delivery. We've instructed them to schedule the available items for delivery so long while we investigate the hold up with the one outstanding item.
We're liaising with our warehouse to get clarity on the hold-up with the pending item and will revert back to you as soon as we've received feedback to assist with this matter further. We'll do our best to make this up to you and will resolve this matter as quickly as possible.
Sincerely,
takealot.com
It really should not have been such a struggle to get feedback on the status of your order. We apologise for the unnecessary frustration caused and for the delay with your delivery. We've been in touch with the responsible courier who informed us they are still waiting for one more item to be handed over to them for delivery. We've instructed them to schedule the available items for delivery so long while we investigate the hold up with the one outstanding item.
We're liaising with our warehouse to get clarity on the hold-up with the pending item and will revert back to you as soon as we've received feedback to assist with this matter further. We'll do our best to make this up to you and will resolve this matter as quickly as possible.
Sincerely,
takealot.com
takealot.com's reply15 Dec 2015, 13:40
Official
Hello janc_wc,
It really should not have been such a struggle to get feedback on the status of your order. We apologise for the unnecessary frustration caused and for the delay with your delivery. We've been in touch with the responsible courier who informed us they are still waiting for one more item to be handed over to them for delivery. We've instructed them to schedule the available items for delivery so long while we investigate the hold up with the one outstanding item.
We're liaising with our warehouse to get clarity on the hold-up with the pending item and will revert back to you as soon as we've received feedback to assist with this matter further. We'll do our best to make this up to you and will resolve this matter as quickly as possible.
Sincerely,
takealot.com
It really should not have been such a struggle to get feedback on the status of your order. We apologise for the unnecessary frustration caused and for the delay with your delivery. We've been in touch with the responsible courier who informed us they are still waiting for one more item to be handed over to them for delivery. We've instructed them to schedule the available items for delivery so long while we investigate the hold up with the one outstanding item.
We're liaising with our warehouse to get clarity on the hold-up with the pending item and will revert back to you as soon as we've received feedback to assist with this matter further. We'll do our best to make this up to you and will resolve this matter as quickly as possible.
Sincerely,
takealot.com