No cancellation policy

I have used takealot many times and the first time I have a problem there is no way to contact anyone! No email, no support phone number, nothing. I'm fuming. Within 2 minutes of paying I needed to cancel a duplicated order, but there is no way of cancelling or changing an order. What a waste of resources! You will now do 2 round trips to drop off and collect a package I DON'T WANT. Seriously, what a waste of everyone's time. Sort this out.