Next day delivery **** and couriers lying.

So I paid extra for a small order to get next day delivery. I've been at home the whole day and there's a security guard at the gate that can call us when someone is at the gate for us. So there's multiple methods of contacting me. Now on the day of delivery, got 2 messages stating my package will be delivered before 5pm. It is now 6pm and I got a message stating that the order is going to be rescheduled and the reason is: Recipient wasn't available to take delivery. That is complete bull****. I've been home the whole day, with multiple ways of contacting me. So they are lying and saying it is my fault. I want to get my refund on the next day delivery and have action taken against the couriers lying.