NEVER SHOP AT TAKEALOT.COM!!! AVOID HEARTBREAK, ANGER, DISAPPOINTMENT!!

I can't believe what I have been going through with Takealot.com!!! I feel as though they have put me through hell (so much stress and strain) for rhe past few months. This is my SECOND post/complaint regarding an issue which still seems to be unresolved MONTHS LATER!! After receiving the incorrect item on my previous order, despite numerous emails to Takealot.com, I had to return it and order a new item. I was promised by various members of Takealot.com (both on email and on Instagram correspondence) that they had two items in stock and have reserved one for my new order. I was relieved once Takealot.com CONFIRMED IN WRITING that they would ENSURE that I receive the CORRECT item this time. However, I have just received yet another INCORRECT item, despite having been advised that this would NOT happen again! This time, TWO items in my order are NOT what I requested and while trying to log an exchange just now, their website WON'T ALLOW ME THE OPTION TO EXCHANGE, but only to return! This is SO infuriating. It makes me LOSE faith in online shopping, makes me want to return ALL orders and NEVER do business with Takealot.com ever again! Boy, have I been through the EXTREME to get my order CONFIRMED and now I STILL have NOT received what I need! There has been at least 35 emails which I have exchanged with this *********** company and they STILL GOT IT WRONG... AGAIN!!! Perhaps they just hope or assume that we as consumers will just settle for what we get eventually, especially with time running out for Christmas deliveries. I HATE BEING BEGUILED OR PLAINLY **** TO. I HATE dealing with ************ companies!!! They have caused me SO MUCH GRIEF after the past few MONTHS! I am actually shocked by my delivery right now and so, so angry! After all my efforts and time wasted by electing to do my Christmas shopping via this stupid company, I may never have the items I intended to issue as gifts, DESPITE having placed my order MORE THAN TWO MONTHS AGO while stock INDICATED ON THEIR WEBSITE and the order was processed accordingly! I have spent money and time on phone calls, to NO AVAIL. Just now, I kept trying to call Takealot.com YET AGAIN via my CELL PHONE and after being on hold for a RIDICULOUS amount of time, I had to end BOTH call attempts. ***9 is my order number and STILL is INCORRECT. HOW do I get this matter resolved at all?? I am so ****ed off. NEVER again will I be dealing with this ridiculous company after having spent a fortune with them over SO MANY YEARS!