Never sell on Takealot!!

I started selling on Takealot 2 years ago. Everything was going well until I received return after return for the most ridiculous reasons. Customers allowed to open the products purchased, use it for days and send it back if they not happy with it. Torn and missing packaging, they are still allowed to return. Since last year October we have over 100 returns and we are not getting our stock back from Takealot. All they will give you is the backlog excuse. They do not reply to emails or Exceptions on your account. We have lost more than R90 000 in few months. They do not give a damn about their sellers. When they create a removal order for returns, and we send our courier to collect, the products are not ready or only a partial of the order can be collected. We have called them numerous times and send 30 mails, and still we get the pathetic backlog excuse. This is **************** and they are getting away with it. No way of speaking to a manager or someone higher than the seller support working from home who say they will escalate to the relevant department. And NOTHING ever comes from that. We will now take this matter to media to warn people to not walk into this trap. Takealot will gladly take the R40 000 - R60 000 a month in fees from sales but will not do anything to assist in getting your stock back. This is absolutely disgusting behavior and we will no longer stand for this. This will and have sunk numerous companies and they just don't care. I think they forget where they started and how hard it is to grow a company in this current economy. For them its all about the money and themselves, nothing else.