VC
Victor C
1 reviews | Active since Sept 2015
25 Sept 2015, 13:30
NEVER RESPECT TIME OF DELIVERY
I have bought exactly 3 products with takealot and none of them have come in time. i have complained to them, called them on the phone and all i get is we will fix the problem. the first time i had to drive to MR delivery to fetch my product, second time they did it again and sent to wrong delivery hob, i called again and they said next time they will not do it again. the third time they do it again. i called and no one wants to help and i have not received my parcel.<br> <br> THEY ARE NOT RELIABLE AS THEY PROMISE.
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takealot.com's replyOfficial
25 Sept 2015, 14:26Hello Victor.Chatue,
We're sorry for the delivery troubles you've experienced with your orders. Our complaints team has been in touch with our social media team who confirmed that they are already looking into this with the relevant courier. They'll revert back to you soonest to confirm whether delivery will be possible today by 4:30pm as requested. Our complaints team will also look into our delivery history with you to determine why things have gone wrong in the past so that it can be rectified ASAP.
We'd really like to turn this experience around with you and will do our best to get this sorted out in no time.
Kind Regards,
takealot.com
We're sorry for the delivery troubles you've experienced with your orders. Our complaints team has been in touch with our social media team who confirmed that they are already looking into this with the relevant courier. They'll revert back to you soonest to confirm whether delivery will be possible today by 4:30pm as requested. Our complaints team will also look into our delivery history with you to determine why things have gone wrong in the past so that it can be rectified ASAP.
We'd really like to turn this experience around with you and will do our best to get this sorted out in no time.
Kind Regards,
takealot.com
takealot.com's reply25 Sept 2015, 14:26
Official
Hello Victor.Chatue,
We're sorry for the delivery troubles you've experienced with your orders. Our complaints team has been in touch with our social media team who confirmed that they are already looking into this with the relevant courier. They'll revert back to you soonest to confirm whether delivery will be possible today by 4:30pm as requested. Our complaints team will also look into our delivery history with you to determine why things have gone wrong in the past so that it can be rectified ASAP.
We'd really like to turn this experience around with you and will do our best to get this sorted out in no time.
Kind Regards,
takealot.com
We're sorry for the delivery troubles you've experienced with your orders. Our complaints team has been in touch with our social media team who confirmed that they are already looking into this with the relevant courier. They'll revert back to you soonest to confirm whether delivery will be possible today by 4:30pm as requested. Our complaints team will also look into our delivery history with you to determine why things have gone wrong in the past so that it can be rectified ASAP.
We'd really like to turn this experience around with you and will do our best to get this sorted out in no time.
Kind Regards,
takealot.com