Never received my Takealot order which I paid a lot of money for.

I purchased a washing machine on Sunday 8 March. Delivery was supposed to be on Thursday 12 March, the driver called me at 6am and says he cannot deliver after 5pm because he has only a few deliveries and will be done by 1pm so he is coming before 7am, how can I be told that I have to be there to receive at that time when I am on my way to work, after going back and forth trying to make arrangements for delivery after 5pm. Then delivery was supposed to be here today 13 March after 5pm and when I look on the app to track my order it says it was already delivered and signed for by my domestic Elizabeth. I do not have a domestic named Elizabeth, so clearly I have been ******** here. I do not trust what is happening here someone has ****** my order and no one from Takealot is answering any of the requests I have logged. I live in a complex and no access is granted without an access code provided by me, so if I didn't give anyone an access code that means the delivery did not even come to my complex. Because no driver even contacted me today 13 March so takealot owes me a lot money.