SD
Siphosethu D
1 reviews | Active since Dec 2013
28 Dec 2015, 13:51
Never buy from here Again
On the 24th I bought a gift from [URL Removed] of which arrived today product was Damaged and I was going to give it to someone tomorrow morning. I contacted the return departments to ask if something cannot be done urgently for the product to be exchanged but instead I received arrogance back and not instance solution. The its did not go through quality check because the damage was visible. One thing I understand is if you want people to buy in quantities you must proved them with quality first. These are the eCommerce stores that are killing the industry..
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takealot.com's replyOfficial
28 Dec 2015, 14:34Hello sdokoda,
We do our best to ensure that the products we deliver to you are of a high quality and without defects. It's therefore disappointing to hear about the state of your product and we're sorry for the inconvenience and frustration this has led to. We've instructed our complaints team to liaise with our returns and warehouse teams to confirm if we are able to do an immediate replacement for you.
Our team will be in touch with you as soon as they've liaised with the relevant parties. We'd really like to make this up to you and will do our best to find a suitable solution soonest.
Sincerely,
takealot.com
We do our best to ensure that the products we deliver to you are of a high quality and without defects. It's therefore disappointing to hear about the state of your product and we're sorry for the inconvenience and frustration this has led to. We've instructed our complaints team to liaise with our returns and warehouse teams to confirm if we are able to do an immediate replacement for you.
Our team will be in touch with you as soon as they've liaised with the relevant parties. We'd really like to make this up to you and will do our best to find a suitable solution soonest.
Sincerely,
takealot.com
takealot.com's reply28 Dec 2015, 14:34
Official
Hello sdokoda,
We do our best to ensure that the products we deliver to you are of a high quality and without defects. It's therefore disappointing to hear about the state of your product and we're sorry for the inconvenience and frustration this has led to. We've instructed our complaints team to liaise with our returns and warehouse teams to confirm if we are able to do an immediate replacement for you.
Our team will be in touch with you as soon as they've liaised with the relevant parties. We'd really like to make this up to you and will do our best to find a suitable solution soonest.
Sincerely,
takealot.com
We do our best to ensure that the products we deliver to you are of a high quality and without defects. It's therefore disappointing to hear about the state of your product and we're sorry for the inconvenience and frustration this has led to. We've instructed our complaints team to liaise with our returns and warehouse teams to confirm if we are able to do an immediate replacement for you.
Our team will be in touch with you as soon as they've liaised with the relevant parties. We'd really like to make this up to you and will do our best to find a suitable solution soonest.
Sincerely,
takealot.com