Never buy brands from Take-alot go direct

I bought a pair of Samsung Buds in November last year. I have returned the buds once approximately 5 months after purchase because my rhs bud was faulty. Upon delivery of my repaired buds both were not working. I once again logged a return only for it to be closed without collection. Eventually after calling them to collect it has been collected and sent to repair facility who after a month has told Take-alot that they are waiting on spares which will only arrive by the 10th. I don't believe Take-alot is using Samsung approved repair centre's as I do believe that Samsung will not want their brand tarnished like this. This has been an expensive mistake but one I hope never to make again. Going forward if I want a brand item I will rather go direct to the brand shop. Take-alot is the worst middle man facilitator. All I can say is becareful as a consumer who you support as they say goed Koop is duur Koop and I have ultimately learnt my lesson. With Black Friday coming up soon consumer's should not get lured into incredible deals, you might like me end up very disappointed. Worst of all my daughter did tell me not to support them because of the bad reviews Take-alot receives. The reviews certainly don't lie