Never again! Zero Customer Service.

I wish there was a way to review in the negative instead of giving 1 star. I don't think the 1 star is even applicable to them at this point. So many emails, calls, messages sent on Facebook, Twitter, reported to the Ombudsman and now finally i am here. I cannot believe the poor service i am receiving. There has been zero human interaction with Takealot since i placed my order. I only get automated emails. This doesn't address the current problem i have and to be honest i feel like i'm about to be ****** by this company. So many other companies are functioning during Covid that it makes me wonder what is wrong with Takealots approach to doing business during this time? Are they really going to just take people's money and say nothing? Do they think that they will get away with it and that we don't have the resources to take them on? I will never ever support them again. I won't refer this company. They are quick to take your money but if you need anything from them then you will get nowhere. They're just taking us for a fool. Whatever their problem is i hope that they get what they deserve. Covid or not, this is not an excuse to ignore your customers and people who have supported you. Without us you'd have nothing. The consumers are everything and you are treating us like ****. This company sucks and i will warn everyone i know to not buy from them. Word of mouth is everything and let me tell you, without a good reputation to fall back on, you really don't have much. I have reported you to the Ombudsman, now on hellopeter and i have rated you poorly on Google. I will find other ways of letting you know how **** your customer service is and how you've actually not held up your end of the bargain when it comes to doing business.