1 reviews | Active since Aug 2012
My, Takealot, How You've Changed!
<p>I used to be a Takealot fanatic - these guys knew business. Even though I don't live in a "main centre", my orders were delivered within 2 days at most. The Takealot way was the right way! Those were the days... I received defective headphones in one of their Daily Deals. I immediately let them know via email. The response was a cut-and-paste about lodging a return, which gave me the impression that my email was not read. This only increased my suspicion that the headphones were on special because they were defective. Nonetheless, after requesting an exchange, I was told that the courier would be in touch. Neither takealot nor the courier contacted me about delivery. Long story short, they delivered 15minutes after I got home from an exam. I just wish it wasn't left to chance. This was not my first return, but might be my final purchase. </p>
Hello sixteencandles,We
We sincerely apologise for the manner in which your return was handled. Our returns process is a highly efficient smooth sailing system and we are sorry that you have had a negative experience with us.
Thank you for raising your concerns with us, we will address with the relevant teams as per our internal process.
Regards
Takealot.com
Hello sixteencandles,We
We sincerely apologise for the manner in which your return was handled. Our returns process is a highly efficient smooth sailing system and we are sorry that you have had a negative experience with us.
Thank you for raising your concerns with us, we will address with the relevant teams as per our internal process.
Regards
Takealot.com
