My pre-ordered item hasnt arrived yet

<p>I have pre-ordered an item from TAKEALOT on the 14th of November and it is now a day after the item was supposed to arrive and I am still waiting. </p> <p> <br />The point of pre-ordering an item is so that you can secure it and receive it on the day of release, but to my knowledge, ordered products from the Black Friday Blue dot sale is taking preference over my order.</p> <p> <br />This is both extremely unprofessional and aggravating. The fact that I have to wait in line while orders that were placed after me are being delivered first.</p> <p> <br />I've been inconvenienced in ways that I had to work overtime because the item is to arrive at my work place. </p> <p> <br />I have made five phone calls and sent 3 emails over the span of just over 24 hours and the company has not even at least eased my mind. </p> <p> <br />Two employees from TAKEALOT has arrived at my workplace without my item. I have personally spoken to these delivery guys and even they seem clueless as to how their delivery system works, and why my item hasnt left the warehouse yet. It is now looking overwhelmingly obvious that TAKEALOT in fact does not have my item in stock.</p> <p> <br />If I should eventually receive my pre-ordered items I will no longer be purchasing ANY products from this company again, and I do not recommend TAKEALOT to anybody willing to purchase online.</p>