1 reviews | Active since May 2017

30 May 2017, 18:15

My last Takealot order

<p>I was happy with Takealot...until recently. I bought a TV (JVC 48" UHD LED Smart TV ) first it had a shattered screen, so I had it swapped for a new one. Then the replaced one was **********, it kept freezing, restarting and just plain switched off by it self constantly. So I issued a return, it was supposed to happen yesterday (29th May Monday) and then no one came.</p> <p> </p> <p>So I get an SMS telling me it's rescheduled for Tuesday, cool okay, then I get the rudest phone call from a Revaunn Collins on behalf of Takealot: this guy did not even give me a chance to speak and was so unfriendly and then just hung up before I could get a word in.</p> <p>Basically like this:</p> <p>Revaunn Collins: "Hello is this Natie?"</p> <p>Me: "Yes?"</p> <p>Revaunn Collins: "Okay we rescheduled your return from MrD for after two okay bye" (alot more words)</p> <p>Me: "Hello?, I'm not here..." (click) I was trying to communicate that I was not going to be here at two... And when I try to phone the Takealot "customer care" number it just beeps and disconnects.</p> <p>How do I communicate with anyone there? I have a severely faulty TV and want to exchange it for another brand, because everyone is having issues with this JVC UHD TV that's being sold by Takelot.</p>

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