KT
Kerryn T

1 reviews | Active since Oct 2022

12 Feb 2024, 12:05

Multiple consecutive incorrect deliveries

I'm so disappointed... I've been trying to order 2 no spill water bowls for my doggies. The first delivery was incorrect - I received a single water fountain instead. So I requested a return, but was unable to get the items I wanted, as the supplier was then "out of stock". So I reordered via a different supplier (still via Takealot). I have just received my delivery, only to discover that they've sent the wrong items AGAIN! This time, they sent 2 slow feeder bowls. Now, I have to wait for their system to reflect the delivery, so I can schedule another return. And not once did I even get an "I'm sorry"... If this is how Takealot are going to do business, they'll be losing mine.

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KT
Kerryn T's update12 Feb 2024, 13:12
Reviewer Update
UPDATE: When the system finally reflected the delivery having been made, I couldn't schedule a return - the product is apparently no longer on their system "Oops. It looks like this product is no longer available." I've tried emailing, but ama awaiting a response.