1 reviews | Active since Feb 2015
Multiple Charges
Hi <br> <br> I'm very disappointed in [URL Removed] I have purchased from them and the first purchase went off smoothly. The second time I tried to order baby wipes it was a disaster.<br> <br> When I was trying to checkout, it kept on giving me an error request. But it charged my ebucks account multiple times. It was charged on my side but takealot received no payment.The charges were reversed. I corresponded with [Email Removed] They said they having a bit of tech. problems. <br> <br> So I tried the next day but this time with my card and it gave me the same error request so I was obviously a bit weary to try it again as I did want to get charged again and have the same issue.<br> <br> I corresponded again with takealot asking if there was a way we could resolve this and I could get the wipes quickly as after all of that I was still willing to shop with you guys.<br> <br> He said try doing a different payment method. Not going to take that chance again!!
We're sorry for the frustrating experience you've had in trying to make a payment.
Cawyn from our complaints team's informed us she's contacted you to assist & confirmed the order's now been authorised.
We appreciate the opportunity to turn this experience around for you.
Kind Regards,
takealot.com
Best regards,
We're sorry for the frustrating experience you've had in trying to make a payment.
Cawyn from our complaints team's informed us she's contacted you to assist & confirmed the order's now been authorised.
We appreciate the opportunity to turn this experience around for you.
Kind Regards,
takealot.com
Best regards,
