MRRN-D56JD-KQ45

Disgusted by the return of my inverter I bought an small inverter from Takealot In July

The clamps for the battery was extremely flimsy The one broke with the first month or so. We kept using it as the clamp although broken still worked properly as you could piece is together on the terminal of the battery

Then about three weeks ago in the middle of loadshedding the unit just stopped working. Nothing was touching the unit, no sparks nothing. It just stopped leaving us in the dark ...

I returned it and Takealot said because of the clamp the warranty was void. They claimed user damage, even though the clamp was flimsy to begin with. My complaint is that the clamp had nothing to do with the actual power unit not working and I said by all means do not replace the clamps just replace my unit., But it's just easier for them to blame me. They should instead take responsibility for the poor quality they sell. I choose to buy my inverter with them believing I would get quality and piece of mind. Thanks Takealot, but I will not buy from you again. I have bought similar items from a so called "Fong Kong" shop and three years later I am still using it with no issues.

Your after sales service is disgusting