SB
Stefan B
1 reviews | Active since Aug 2013
13 Oct 2015, 12:11
Mr Delivery problems yet again
Here we go again. Previous problem and complaint solved only to have problems again by Mr Delivery.<br> Apparently customer was not available. Customer have been in his office since 6 am. When is Takealot going to learn that Mr Delivery is doing there company harm. Maybe I should take my business to another online shopping website.<br> <br> Just had enough now.<br> <br> Expecting another order on Thursday and I can grantee I will have problems again.<br> <br>
Helpful (0)
Replies (1)0
Replies (1)
takealot.com's replyOfficial
13 Oct 2015, 12:27Hello beowulf2006,
We're extremely proud of our partnership with Mr Delivery as they allow us to successfully delivery thousands of parcels daily. It's therefore disappointing to hear about your unpleasant experience and we apologise for any inconvenience or frustration this has caused. Our complaints team are liaising with the relevant branch to determine why the delivery wasn't completed & what attempts were made to do so. They'll be in touch to assist in resolving this matter as soon as they've received the relevant feedback.
Kind Regards,
takealot.com
We're extremely proud of our partnership with Mr Delivery as they allow us to successfully delivery thousands of parcels daily. It's therefore disappointing to hear about your unpleasant experience and we apologise for any inconvenience or frustration this has caused. Our complaints team are liaising with the relevant branch to determine why the delivery wasn't completed & what attempts were made to do so. They'll be in touch to assist in resolving this matter as soon as they've received the relevant feedback.
Kind Regards,
takealot.com
Best regards,
takealot.com's reply13 Oct 2015, 12:27
Official
Hello beowulf2006,
We're extremely proud of our partnership with Mr Delivery as they allow us to successfully delivery thousands of parcels daily. It's therefore disappointing to hear about your unpleasant experience and we apologise for any inconvenience or frustration this has caused. Our complaints team are liaising with the relevant branch to determine why the delivery wasn't completed & what attempts were made to do so. They'll be in touch to assist in resolving this matter as soon as they've received the relevant feedback.
Kind Regards,
takealot.com
We're extremely proud of our partnership with Mr Delivery as they allow us to successfully delivery thousands of parcels daily. It's therefore disappointing to hear about your unpleasant experience and we apologise for any inconvenience or frustration this has caused. Our complaints team are liaising with the relevant branch to determine why the delivery wasn't completed & what attempts were made to do so. They'll be in touch to assist in resolving this matter as soon as they've received the relevant feedback.
Kind Regards,
takealot.com
Best regards,