1 reviews | Active since Jun 2013
Mr Delivery = Pathetic
I ordered a wireless keyboard and mouse combo from Takealot on 7/10/15, I got an SMS the same day stating that the delivery will take place on 8/10/15 before 15:00. <br> <br> It never happened, so I phoned and again my parcel went to the wrong branch. No I ask you with tears in my eyes how the **** does someone get confused between Roodepoort (where i was waiting) get confused with Edenvale, if you ask me that person is ****ing stupid.<br> <br> And what ****ed me off is that I was **** to on the delivery, don't make a promise you cannot keep. And what ****ed me off even more is when I asked the manager at Mr Delivery how does someone get confused between Roodepoort and Edenvale he laughed and said \You will be surprised"***??<br> <br> This is **** service"
We're sorry for the frustration and inconvenience caused by not delivering your parcel to you as promised yesterday. We're very proud of our partnership with Mr Delivery as they allow us to deliver thousands of parcels successfully every day, so it's rather disappointing to hear about your unpleasant experience. We've already made their management team aware of this incident and they're currently looking into this with the relevant branch.
Our complaints team will liaise with them to make sure that this matter is resolved ASAP. They'll be in touch with you with an update as soon as they've received the necessary feedback on the matter.
Kind Regards,
Takealot.com
We're sorry for the frustration and inconvenience caused by not delivering your parcel to you as promised yesterday. We're very proud of our partnership with Mr Delivery as they allow us to deliver thousands of parcels successfully every day, so it's rather disappointing to hear about your unpleasant experience. We've already made their management team aware of this incident and they're currently looking into this with the relevant branch.
Our complaints team will liaise with them to make sure that this matter is resolved ASAP. They'll be in touch with you with an update as soon as they've received the necessary feedback on the matter.
Kind Regards,
Takealot.com